Health Workers’ Perception and Emotions ...
Document type :
Compte-rendu et recension critique d'ouvrage
PMID :
Title :
Health Workers’ Perception and Emotions Surrounding Teleconsultation in Pediatric Cancer Care During the COVID-19 Pandemic
Author(s) :
Calò, Pierluigi [Auteur]
Leblond, Pierre [Auteur]
Miniaturisation pour la Synthèse, l’Analyse et la Protéomique - UAR 3290 [MSAP]
Girodet, Magali [Auteur]
Gauchet, Alice [Auteur]
Anota, Amélie [Auteur]
Christophe, Veronique [Auteur]
Laboratoire Sciences Cognitives et Sciences Affectives - UMR 9193 [SCALab]
Bertrand, Amandine [Auteur]
Research on Healthcare Performance [RESHAPE - Inserm U1290 - UCBL1]
Leblond, Pierre [Auteur]
Miniaturisation pour la Synthèse, l’Analyse et la Protéomique - UAR 3290 [MSAP]
Girodet, Magali [Auteur]
Gauchet, Alice [Auteur]
Anota, Amélie [Auteur]
Christophe, Veronique [Auteur]

Laboratoire Sciences Cognitives et Sciences Affectives - UMR 9193 [SCALab]
Bertrand, Amandine [Auteur]
Research on Healthcare Performance [RESHAPE - Inserm U1290 - UCBL1]
Journal title :
Journal of pediatric hematology/oncology
Pages :
p.e222-e227
Publisher :
Wolters Kluwer
Publication date :
2023-03-01
ISSN :
1536-3678
English keyword(s) :
teleconsultation
pediatric oncology
pediatric cancer care
emotion
satisfaction
pediatric oncology
pediatric cancer care
emotion
satisfaction
HAL domain(s) :
Sciences cognitives
English abstract : [en]
Background and Aims: During the first lockdown of the coronavirus disease 2019 (COVID-19) pandemic, we developed a teleconsultation model and conducted a survey-based study with the aim to evaluate satisfaction and emotions ...
Show more >Background and Aims: During the first lockdown of the coronavirus disease 2019 (COVID-19) pandemic, we developed a teleconsultation model and conducted a survey-based study with the aim to evaluate satisfaction and emotions of health workers (HWs), to assess the feasibility of teleconsultations, and to evaluate technical issues.Materials and Methods: This is a prospective monocentric exploratory study based on synchronous, video consultations between HWs and pediatric patients treated for blood or solid malignancies or blood benign diseases. Every HW completed an online survey which covered technical aspects, data concerning satisfaction, quality of the interaction with the patient, and emotions felt after the teleconsultation. A score was calculated for each aspect.Results: Eleven specialists participated in the study, and we selected 84 questionnaires. With a satisfaction rate of 74%, HWs felt mostly calm (80%), relaxed (70%), stress-free (69%), and relieved (65%). We calculated the following median scores: an overall satisfaction score of 6.67 (0 to 10), a global feeling score of 8.79 (3.33 to 10.00), and a quality score of 7.34 (2.50 to 10.00). A strong correlation between the quality of teleconsultation and the satisfaction of the HWs has been highlighted (r=0.588).Conclusion: Our series is an encouragingly positive experience from the perspective of the HWs, their feelings, and perceptions.Show less >
Show more >Background and Aims: During the first lockdown of the coronavirus disease 2019 (COVID-19) pandemic, we developed a teleconsultation model and conducted a survey-based study with the aim to evaluate satisfaction and emotions of health workers (HWs), to assess the feasibility of teleconsultations, and to evaluate technical issues.Materials and Methods: This is a prospective monocentric exploratory study based on synchronous, video consultations between HWs and pediatric patients treated for blood or solid malignancies or blood benign diseases. Every HW completed an online survey which covered technical aspects, data concerning satisfaction, quality of the interaction with the patient, and emotions felt after the teleconsultation. A score was calculated for each aspect.Results: Eleven specialists participated in the study, and we selected 84 questionnaires. With a satisfaction rate of 74%, HWs felt mostly calm (80%), relaxed (70%), stress-free (69%), and relieved (65%). We calculated the following median scores: an overall satisfaction score of 6.67 (0 to 10), a global feeling score of 8.79 (3.33 to 10.00), and a quality score of 7.34 (2.50 to 10.00). A strong correlation between the quality of teleconsultation and the satisfaction of the HWs has been highlighted (r=0.588).Conclusion: Our series is an encouragingly positive experience from the perspective of the HWs, their feelings, and perceptions.Show less >
Language :
Anglais
Popular science :
Non
Source :