Multi-output efficiency and operational ...
Type de document :
Compte-rendu et recension critique d'ouvrage
Titre :
Multi-output efficiency and operational safety: An analysis of railway traffic control centre performance
Auteur(s) :
Roets, Bart [Auteur]
Verschelde, Marijn [Auteur]
Lille économie management - UMR 9221 [LEM]
Christiaens, Johan [Auteur]
Verschelde, Marijn [Auteur]
Lille économie management - UMR 9221 [LEM]
Christiaens, Johan [Auteur]
Titre de la revue :
European Journal of Operational Research
Pagination :
224 - 237
Éditeur :
Elsevier
Date de publication :
2018-11
ISSN :
0377-2217
Discipline(s) HAL :
Sciences de l'Homme et Société/Gestion et management
Résumé en anglais : [en]
Transportation service providers are under increasing pressure to raise cost efficiency without sacrificing safety. We show the usefulness of a nonparametric multi-output framework to both monitor staff efficiency and ...
Lire la suite >Transportation service providers are under increasing pressure to raise cost efficiency without sacrificing safety. We show the usefulness of a nonparametric multi-output framework to both monitor staff efficiency and detect operational safety concerns. To realistically model input–output relations at an hourly rate of Belgian computerized railway traffic control centres, we apply a Data Envelopment Analysis (DEA)-based framework with proportional cost allocation restrictions and introduce output-specific metafrontiers. Our analysis (covering each single hour of the complete year 2015) shows that production tasks with a highly variable work load, when characterized by binding cost allocation restrictions and high within-traffic-control-centre efficiency, are more prone to human error. Further, we show how DEA combined with disaggregated data can be used to a priori assess staff schedule changes.Lire moins >
Lire la suite >Transportation service providers are under increasing pressure to raise cost efficiency without sacrificing safety. We show the usefulness of a nonparametric multi-output framework to both monitor staff efficiency and detect operational safety concerns. To realistically model input–output relations at an hourly rate of Belgian computerized railway traffic control centres, we apply a Data Envelopment Analysis (DEA)-based framework with proportional cost allocation restrictions and introduce output-specific metafrontiers. Our analysis (covering each single hour of the complete year 2015) shows that production tasks with a highly variable work load, when characterized by binding cost allocation restrictions and high within-traffic-control-centre efficiency, are more prone to human error. Further, we show how DEA combined with disaggregated data can be used to a priori assess staff schedule changes.Lire moins >
Langue :
Anglais
Vulgarisation :
Non
Collections :
Source :