Interaction Interferences: Implications of Last-Instant System State Changes

Schmid, Philippe; Malacria, Sylvain; Cockburn, Andy; Nancel, Mathieu

Document type :

Communication dans un congrès avec actes

DOI :

10.1145/3379337.3415883

Title :

Interaction Interferences: Implications of Last-Instant System State Changes

Author(s) :

Schmid, Philippe [Auteur]
Technology and knowledge for interaction [LOKI]
Malacria, Sylvain [Auteur]

Technology and knowledge for interaction [LOKI]
Cockburn, Andy [Auteur]
University of Canterbury [Christchurch]
Nancel, Mathieu [Auteur]

Technology and knowledge for interaction [LOKI]

Conference title :

ACM Symposium on User Interface Software and Technology (UIST 2020)

City :

Virtual (previously Minneapolis, Minnesota)

Country :

Etats-Unis d'Amérique

Start date of the conference :

2020-10-20

English keyword(s) :

interferences
reaction time
movement inhibition
Human-Computer Interaction

HAL domain(s) :

Informatique [cs]/Interface homme-machine [cs.HC]

English abstract : [en]

We study interaction interferences, situations where an unexpected change occurs in an interface immediately before the user performs an action, causing the corresponding input to be misinterpreted by the system. For ...
Show more >We study interaction interferences, situations where an unexpected change occurs in an interface immediately before the user performs an action, causing the corresponding input to be misinterpreted by the system. For example, a user tries to select an item in a list, but the list is automatically updated immediately before the click, causing the wrong item to be selected. First, we formally define interaction interferences and discuss their causes from behavioral and system-design perspectives. Then, we report the results of a survey examining users' perceptions of the frequency, frustration, and severity of interaction interferences. We also report a controlled experiment , based on state-of-the-art experimental protocols from neuroscience, that explores the minimum time interval, before clicking, below which participants could not refrain from completing their action. Finally, we discuss our findings and their implications for system design, paving the way for future work.Show less >

Language :

Anglais

Peer reviewed article :

Oui

Audience :

Internationale

Popular science :

Non

ANR Project :

Inclure la temporalité et la causalité dans la conception de systèmes interactifs

Collections :