Title :

Health Workers’ Perception and Emotions Surrounding Teleconsultation in Pediatric Cancer Care During the COVID-19 Pandemic

Author(s) :

Calò, Pierluigi [Auteur]
Leblond, Pierre [Auteur]
Cancer Heterogeneity, Plasticity and Resistance to Therapies (CANTHER) - UMR 9020 - UMR 1277
Girodet, Magali [Auteur]
Gauchet, Alice [Auteur]
Anota, Amélie [Auteur]
Christophe, Veronique [Auteur]
Sciences Cognitives et Sciences Affectives (SCALab) - UMR 9193
Bertrand, Amandine [Auteur]
Research on Healthcare Performance [RESHAPE - Inserm U1290 - UCBL1]

Journal title :

Journal of pediatric hematology/oncology

Volume number :

45

Pages :

p.e222-e227

Publisher :

Ovid Technologies (Wolters Kluwer Health)

Publication date :

2023-03

ISSN :

1077-4114

English keyword(s) :

teleconsultation
pediatric oncology
pediatric cancer care
emotion
satisfaction

HAL domain(s) :

Sciences cognitives

English abstract : [en]

Background and Aims: During the first lockdown of the coronavirus disease 2019 (COVID-19) pandemic, we developed a teleconsultation model and conducted a survey-based study with the aim to evaluate satisfaction and ...
Show more >Background and Aims: During the first lockdown of the coronavirus disease 2019 (COVID-19) pandemic, we developed a teleconsultation model and conducted a survey-based study with the aim to evaluate satisfaction and emotions of health workers (HWs), to assess the feasibility of teleconsultations, and to evaluate technical issues. Materials and Methods: This is a prospective monocentric exploratory study based on synchronous, video consultations between HWs and pediatric patients treated for blood or solid malignancies or blood benign diseases. Every HW completed an online survey which covered technical aspects, data concerning satisfaction, quality of the interaction with the patient, and emotions felt after the teleconsultation. A score was calculated for each aspect. Results: Eleven specialists participated in the study, and we selected 84 questionnaires. With a satisfaction rate of 74%, HWs felt mostly calm (80%), relaxed (70%), stress-free (69%), and relieved (65%). We calculated the following median scores: an overall satisfaction score of 6.67 (0 to 10), a global feeling score of 8.79 (3.33 to 10.00), and a quality score of 7.34 (2.50 to 10.00). A strong correlation between the quality of teleconsultation and the satisfaction of the HWs has been highlighted (r=0.588). Conclusion: Our series is an encouragingly positive experience from the perspective of the HWs, their feelings, and perceptions.Show less >

Language :

Anglais

Audience :

Internationale

Popular science :

Non

Administrative institution(s) :

Université de Lille
CNRS
CHU Lille

Collections :

• Cancer Heterogeneity, Plasticity and Resistance to Therapies (CANTHER) - UMR 9020 - UMR 1277
• Sciences Cognitives et Sciences Affectives (SCALab) - UMR 9193

Research team(s) :

Équipe Dynamique Émotionnelle et Pathologies (DEEP)

Submission date :

2024-01-12T14:42:14Z
2024-02-12T12:52:13Z
2024-02-12T12:52:48Z