Improving The Acceptability Of Social ...
Document type :
Article dans une revue scientifique
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Title :
Improving The Acceptability Of Social Robots: Make Them Look Different From Humans
Author(s) :
Nazir, Tatjana [Auteur]
Sciences Cognitives et Sciences Affectives (SCALab) - UMR 9193
Lebrun, Benjamin [Auteur]
Laboratoire Sciences Cognitives et Sciences Affectives - UMR 9193 [SCALab]
Li, Bing [Auteur]
Laboratoire Sciences Cognitives et Sciences Affectives - UMR 9193 [SCALab]

Sciences Cognitives et Sciences Affectives (SCALab) - UMR 9193
Lebrun, Benjamin [Auteur]
Laboratoire Sciences Cognitives et Sciences Affectives - UMR 9193 [SCALab]
Li, Bing [Auteur]
Laboratoire Sciences Cognitives et Sciences Affectives - UMR 9193 [SCALab]
Journal title :
PLoS ONE
Volume number :
18
Pages :
e0287507
Publication date :
2023-11-17
English keyword(s) :
human social behavior
social robots
acceptability
social robots
acceptability
HAL domain(s) :
Sciences cognitives
English abstract : [en]
The social robots market will grow considerably in the coming years. What the arrival of these new kind of social agents means for society, however, is largely unknown. Existing cases of robot abuse point to risks of ...
Show more >The social robots market will grow considerably in the coming years. What the arrival of these new kind of social agents means for society, however, is largely unknown. Existing cases of robot abuse point to risks of introducing such artificial social agents (ASAs) without considerations about consequences (risks for the robots and the human witnesses to the abuse). We believe that humans react aggressively towards ASAs when they are enticed into establishing dominance hierarchies. This happens when there is a basis for skill comparison. We therefore presented pairs of robots on which we varied similarity and the degree of stimulatability of their mechanisms/functions with the human body (walking, jumping = simulatable; rolling, floating = non-simulatable). We asked which robot (i) resembled more a human, (ii) possessed more “essentialized human qualities” (e.g. creativity). To estimate social acceptability, participants had also (iii) to predict the outcome of a situation where a robot approached a group of humans. For robots with simulatable functions, rating of essentialized human qualities decreased as human resemblance decreased (jumper < walker). For robots with non-simulable functions, the reversed relation was seen: robots that least resembled humans (floater) scored highest in qualities. Critically, robot’s acceptability followed ratings of essentialized human qualities. Humans respond socially to certain morphological (physical aspects) and behavioral cues. Therefore, unless ASAs perfectly mimic humans, it is safer to provide them with mechanisms/functions that cannot be simulated with the human body.Show less >
Show more >The social robots market will grow considerably in the coming years. What the arrival of these new kind of social agents means for society, however, is largely unknown. Existing cases of robot abuse point to risks of introducing such artificial social agents (ASAs) without considerations about consequences (risks for the robots and the human witnesses to the abuse). We believe that humans react aggressively towards ASAs when they are enticed into establishing dominance hierarchies. This happens when there is a basis for skill comparison. We therefore presented pairs of robots on which we varied similarity and the degree of stimulatability of their mechanisms/functions with the human body (walking, jumping = simulatable; rolling, floating = non-simulatable). We asked which robot (i) resembled more a human, (ii) possessed more “essentialized human qualities” (e.g. creativity). To estimate social acceptability, participants had also (iii) to predict the outcome of a situation where a robot approached a group of humans. For robots with simulatable functions, rating of essentialized human qualities decreased as human resemblance decreased (jumper < walker). For robots with non-simulable functions, the reversed relation was seen: robots that least resembled humans (floater) scored highest in qualities. Critically, robot’s acceptability followed ratings of essentialized human qualities. Humans respond socially to certain morphological (physical aspects) and behavioral cues. Therefore, unless ASAs perfectly mimic humans, it is safer to provide them with mechanisms/functions that cannot be simulated with the human body.Show less >
Language :
Anglais
Audience :
Internationale
Popular science :
Non
Other project(s) or funding source(s) :
MEL (Métropole européenne de Lille) and the I-SITE ULNE (Université Lille Nord-Europe). Grant awarded to TAN (n°: R-Talent-20-006-Nazir).
Administrative institution(s) :
Université de Lille
CNRS
CHU Lille
CNRS
CHU Lille
Research team(s) :
Équipe Action, Vision et Apprentissage (AVA)
Submission date :
2024-01-16T13:17:43Z
2024-02-12T13:59:04Z
2024-02-12T13:59:04Z
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