Title :

Format-Store: a Multi-Agent Based Approach to Experiential Learning

Author(s) :

Mathieu, Philippe [Auteur]
Systèmes Multi-Agents et Comportements [SMAC]
Panzoli, David [Auteur]
Systèmes Multi-Agents et Comportements [SMAC]
Picault, Sebastien [Auteur]
Systèmes Multi-Agents et Comportements [SMAC]

Scientific editor(s) :

F. Liarokapis

Conference title :

3rd International Conference on Games and Virtual Worlds for Serious Applications (VS-GAMES 2011)

City :

Athens

Country :

Grèce

Start date of the conference :

2011-05-04

Book title :

Proceedings of third International Conference on Games and Virtual Worlds for Serious Applications (VS-GAMES 2011)

Journal title :

Third International Conference on Games and Virtual Worlds for Serious Applications, VS-GAMES 2011

Publisher :

IEEE Press

Publication date :

2011

HAL domain(s) :

Informatique [cs]/Système multi-agents [cs.MA]
Informatique [cs]/Ingénierie, finance et science [cs.CE]
Informatique [cs]/Intelligence artificielle [cs.AI]

English abstract : [en]

Format-Store is a serious game application designed for training salesmen and managers in the context of a retail store or a larger supermarket. In this paper, we argue that a relevant way to train a salesperson to their ...
Show more >Format-Store is a serious game application designed for training salesmen and managers in the context of a retail store or a larger supermarket. In this paper, we argue that a relevant way to train a salesperson to their daily activities (e.g. customer relationship management, store management and stock control) consists in immersing them in a 3d environment populated with realistic virtual customers. The first part of this paper presents the multi-agent approach we apply to the design of the intelligent customers. Specifically, we analyse the contribution of the interaction-oriented methodology IODA in facilitating the conception of a game for non computer-scientists by means of a user-friendly design tool and the automated implementation of the conceptual model. The second part includes a case study where we present the organisation of the game around scenarios modelled with respect to the pedagogical requirements. We discuss how we intend to engage the learner by carefully adjusting the difficulty of these scenarios.Show less >

Language :

Anglais

Peer reviewed article :

Oui

Audience :

Internationale

Popular science :

Non

Collections :

• Centre de Recherche en Informatique, Signal et Automatique de Lille (CRIStAL) - UMR 9189

Source :

Harvested from HAL