Title :

Logistic outsourcing risks management and performance under the mediation of customer service in agribusiness

Author(s) :

Elock Son, Célestin [Auteur]
Centre Européen de Recherche en Economie Financière et Gestion des Entreprises [CEREFIGE]
Müller, Joël [Auteur]
Recherche Interdisciplinaire en Management et Économie Lab - ULR 7396 [RIME-Lab]
Djuatio, Emmanuel [Auteur]
Recherche Interdisciplinaire en Management et Économie Lab - ULR 7396 [RIME-Lab]

Journal title :

Supply Chain Forum: An International Journal

Pages :

280-298

Publisher :

Kedge Business School

Publication date :

2019-10-02

ISSN :

1625-8312

HAL domain(s) :

Sciences de l'Homme et Société/Gestion et management

English abstract : [en]

This research analyses the influence of logistic outsourcing risks management on trade performance in agribusiness distribution chain. The paper scrutinises the relationship between Manufacturer – Logistic provider – ...
Show more >This research analyses the influence of logistic outsourcing risks management on trade performance in agribusiness distribution chain. The paper scrutinises the relationship between Manufacturer – Logistic provider – Customers (distributors). We assume that outsourcing risks management can enhance trade performance. After a pre-survey on supply chain managers using individual interviews, quantitative data were collected on a sample of agribusiness managers. We performed data analysis by structural equation modelling methods. We found that the logistic outsourcing risks management is not significantly related to trade performance. However, this relation is positive and significant through the mediation of customer service, in the presence of the logistic capabilities of provider. Hence, managers in developing country consider logistic as a resource with distinctive capability, valuable, scarce and both difficult …Show less >

Language :

Anglais

Peer reviewed article :

Oui

Audience :

Internationale

Popular science :

Non

Collections :

• Recherche Interdisciplinaire en Management et Économie Lab (RIME-Lab) - ULR 7396

Source :

Harvested from HAL