Titre :

Improving Parents' Experience in the Pediatric Emergency Waiting Room: Researching the Most Optimal Design for an Information Tool.

Auteur(s) :

Marcilly, Romaric [Auteur]
Centre d'Investigation Clinique - Innovation Technologique de Lille - CIC 1403 - CIC 9301 [CIC Lille]
METRICS : Evaluation des technologies de santé et des pratiques médicales - ULR 2694
Van Heerde, Myrthe [Auteur]
Centre d'Investigation Clinique - Innovation Technologique de Lille - CIC 1403 - CIC 9301 [CIC Lille]
Evaluation des technologies de santé et des pratiques médicales - ULR 2694 [METRICS]

Schiro, Jessica [Auteur]
Centre d'Investigation Clinique - Innovation Technologique de Lille - CIC 1403 - CIC 9301 [CIC Lille]
METRICS : Evaluation des technologies de santé et des pratiques médicales - ULR 2694
Dusseljee-Peute, Linda [Auteur]

Titre de la revue :

Studies in Health Technology and Informatics

Nom court de la revue :

Stud Health Technol Inform

Numéro :

290

Pagination :

814-818

Date de publication :

2022-06-14

ISSN :

1879-8365

Discipline(s) HAL :

Sciences du Vivant [q-bio]

Résumé en anglais : [en]

To improve parents’ experience in the pediatric emergency waiting room by means of an information tool, the information needs of parents and pediatric patients need to be determined. It is necessary to find an optimal ...
Lire la suite >To improve parents’ experience in the pediatric emergency waiting room by means of an information tool, the information needs of parents and pediatric patients need to be determined. It is necessary to find an optimal design for the information needed to be understandable by and useful to the parents. This paper presents the first step of designing an information tool aiming to improve patient/parent experience, encourage the understanding of the care process, and optimize the patient-caregiver relationship. In order to acquire insight into parents’ information needs, exploratory interviews were conducted and benchmark research had been performed. Furthermore, one focus group session with parents was conducted to identify their information needs, determine the format of the information tool, and visualize the best ideas by using paper mock-ups. The focus group concluded that parents prefer an information screen to a smartphone application. The designed mock-up visualizes and explains the care process, and represents one’s position in the waiting queue. The mock-up was evaluated through questionnaires.Lire moins >

Langue :

Anglais

Audience :

Internationale

Vulgarisation :

Non

Établissement(s) :

Université de Lille
CHU Lille

Collections :

• METRICS : Evaluation des technologies de santé et des pratiques médicales - ULR 2694

Date de dépôt :

2023-11-15T03:57:58Z
2024-01-15T09:12:54Z
2024-01-15T09:16:07Z