Tutorial Mismatches: Investigating the ...
Document type :
Communication dans un congrès avec actes
DOI :
Title :
Tutorial Mismatches: Investigating the Frictions due to Interface Differences when Following Software Video Tutorials
Author(s) :
Perraud, Raphaël [Auteur]
Technology and knowledge for interaction [LOKI]
Tabard, Aurélien [Auteur]
Situated Interaction, Collaboration, Adaptation and Learning [SICAL]
Technology and knowledge for interaction [LOKI]
Malacria, Sylvain [Auteur]
Technology and knowledge for interaction [LOKI]
Technology and knowledge for interaction [LOKI]
Tabard, Aurélien [Auteur]
Situated Interaction, Collaboration, Adaptation and Learning [SICAL]
Technology and knowledge for interaction [LOKI]
Malacria, Sylvain [Auteur]
![refId](/themes/Mirage2//images/idref.png)
Technology and knowledge for interaction [LOKI]
Conference title :
ACM Conference on Designing Interactive Systems (DIS 2024)
City :
Copenhagen
Country :
Danemark
Start date of the conference :
2024-07-05
English keyword(s) :
video tutorial
interface distance
software learning
Human-computer Interaction
interface distance
software learning
Human-computer Interaction
HAL domain(s) :
Informatique [cs]/Interface homme-machine [cs.HC]
English abstract : [en]
Video tutorials are the main medium to learn novel software skills. However, the User Interface (UI) presented in a video tutorial may differ from the learner’s UI because of customizations or differences in software ...
Show more >Video tutorials are the main medium to learn novel software skills. However, the User Interface (UI) presented in a video tutorial may differ from the learner’s UI because of customizations or differences in software versions. We investigate the frictions resulting from such differences on a learners’ ability to reproduce a task demonstrated in a video tutorial. Through a morphological analysis, we first identify 13 types of "interface differences" that differ in terms of availability, reachability and spatial location of features in the interface. To better assess the frictions resulting from each of these differences, we then conduct a laboratory study with 26 participants instructed to reproduce a vector graphics editing task. Our results highlight interesting UI comparison behaviors, and illustrate various approaches employed to visually locate features.Show less >
Show more >Video tutorials are the main medium to learn novel software skills. However, the User Interface (UI) presented in a video tutorial may differ from the learner’s UI because of customizations or differences in software versions. We investigate the frictions resulting from such differences on a learners’ ability to reproduce a task demonstrated in a video tutorial. Through a morphological analysis, we first identify 13 types of "interface differences" that differ in terms of availability, reachability and spatial location of features in the interface. To better assess the frictions resulting from each of these differences, we then conduct a laboratory study with 26 participants instructed to reproduce a vector graphics editing task. Our results highlight interesting UI comparison behaviors, and illustrate various approaches employed to visually locate features.Show less >
Language :
Anglais
Peer reviewed article :
Oui
Audience :
Internationale
Popular science :
Non
ANR Project :
Collections :
Source :
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