Victimization of Health Professionals in ...
Document type :
Article dans une revue scientifique: Article original
Title :
Victimization of Health Professionals in Bucharest. Service Relations and Social Work Relationships
Author(s) :
Faggianelli, Daniel [Auteur]
Centre de Recherche sur l'Education, les apprentissages et la didactique [CREAD EA 3875]
Burlacu, Sorin [Auteur]
Carra, Cecile [Auteur]
Université d'Artois [UA]
Lille économie management - UMR 9221 [LEM]
Centre de Recherche sur l'Education, les apprentissages et la didactique [CREAD EA 3875]
Burlacu, Sorin [Auteur]
Carra, Cecile [Auteur]

Université d'Artois [UA]
Lille économie management - UMR 9221 [LEM]
Journal title :
Administratie si Management Public
Pages :
109-126
Publisher :
Bucharest University of Economic Studies; International Centre for Public Management
Publication date :
2018
ISSN :
1583-9583
English keyword(s) :
profession
victimization survey
Romania
health professionals
Experience of violence
organization
victimization survey
Romania
health professionals
Experience of violence
organization
HAL domain(s) :
Sciences de l'Homme et Société/Sociologie
Sciences de l'Homme et Société/Gestion et management
Sciences de l'Homme et Société/Gestion et management
English abstract : [en]
Workplace violence in the health sector has become an international social problem since the end of the 20th century. This concern is much more recent in Romania; few data are still available. This research aims to assess ...
Show more >Workplace violence in the health sector has become an international social problem since the end of the 20th century. This concern is much more recent in Romania; few data are still available. This research aims to assess the extent of the phenomenon in this national context. The analysis is based on 207 questionnaires collected from doctors, nurses and care assistants from different departments and establishments in Bucharest, with an overrepresentation of the emergency department of public hospitals for its crystallization of conflicts. This research shows the prevalence of professional experience of victimization in the health sector (more than one respondent in two claims to have suffered violence at least once in the past year). This experience is massively built in the service relationship; the conflicts of perspective that manifest themselves there are experienced as violence when they undermine the exercise of the profession, as it is designed by the professionals. The results also show the significant role of the organization and its functioning in the expression victim. The more the organization is perceived negatively, the more often the expression victim is frequent. The service relationship is thus more than the question of the interactions between professionals and users and makes sense in the specificities of the context, which is itself crossed by fundamental reforms. This background helps to understand the importance of workplace conflict, accounting for more than one in five victimizations. More broadly, role conflicts, even if they are not all denounced as violence, contribute to shaping a lived experience, weighing on the victim expression of health professionals. © 2018, Bucharest University of Economic Studies Publishing House. All rights reserved. PDF | Victimization of health professionals in Bucharest service relations and social work relationships. Available from: https://www.researchgate.net/publication/325364196_Victimization_of_health_professionals_in_Bucharest_service_relations_and_social_work_relationships [accessed Jun 25 2018].Show less >
Show more >Workplace violence in the health sector has become an international social problem since the end of the 20th century. This concern is much more recent in Romania; few data are still available. This research aims to assess the extent of the phenomenon in this national context. The analysis is based on 207 questionnaires collected from doctors, nurses and care assistants from different departments and establishments in Bucharest, with an overrepresentation of the emergency department of public hospitals for its crystallization of conflicts. This research shows the prevalence of professional experience of victimization in the health sector (more than one respondent in two claims to have suffered violence at least once in the past year). This experience is massively built in the service relationship; the conflicts of perspective that manifest themselves there are experienced as violence when they undermine the exercise of the profession, as it is designed by the professionals. The results also show the significant role of the organization and its functioning in the expression victim. The more the organization is perceived negatively, the more often the expression victim is frequent. The service relationship is thus more than the question of the interactions between professionals and users and makes sense in the specificities of the context, which is itself crossed by fundamental reforms. This background helps to understand the importance of workplace conflict, accounting for more than one in five victimizations. More broadly, role conflicts, even if they are not all denounced as violence, contribute to shaping a lived experience, weighing on the victim expression of health professionals. © 2018, Bucharest University of Economic Studies Publishing House. All rights reserved. PDF | Victimization of health professionals in Bucharest service relations and social work relationships. Available from: https://www.researchgate.net/publication/325364196_Victimization_of_health_professionals_in_Bucharest_service_relations_and_social_work_relationships [accessed Jun 25 2018].Show less >
Language :
Anglais
Peer reviewed article :
Oui
Audience :
Internationale
Popular science :
Non
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