Title :

An Innovative Approach to Jointly Scheduling and Assigning a Consultation Time to Patients Arriving in the Emergency Department

Author(s) :

Ajmi, Faten [Auteur]
Centre de Recherche en Informatique, Signal et Automatique de Lille - UMR 9189 [CRIStAL]
Ben Othman, Sarah [Auteur]
Centrale Lille
Zgaya, Hayfa [Auteur]
Institut Lillois d'Ingénierie de la Santé [ILIS]
Hammadi, Slim [Auteur]
Centre de Recherche en Informatique, Signal et Automatique de Lille - UMR 9189 [CRIStAL]
LAGIS-OSL
Renard, Jean-Marie [Auteur]
Evaluation des technologies de santé et des pratiques médicales - ULR 2694 [METRICS]

Conference title :

16th World Congress of Medical and Health Informatics (MedInfo2017),

City :

Xiamen

Country :

Chine

Start date of the conference :

2017-08-21

English keyword(s) :

Waiting lists
Emergencies
Health care rationing
Dynamic scheduling
assignment
waiting time

HAL domain(s) :

Informatique [cs]
Informatique [cs]/Modélisation et simulation

English abstract : [en]

Emergency departments (ED) are facing problems related to the growing demand of care. Patients' management is carried out according to the type of patient and care required: already scheduled patients and non-scheduled ...
Show more >Emergency departments (ED) are facing problems related to the growing demand of care. Patients' management is carried out according to the type of patient and care required: already scheduled patients and non-scheduled urgent and non-urgent patients arriving in the ED. One of the main problems confronted in hospitals is the permanent interference between these different types of patients to be treated under the stochastic behaviors of consultation time and arrival flows, which prevents any prior planning. The present work proposes a dynamic scheduling method, considering the impact of new patients' arrivals on the treatment of patients already scheduled to minimize the mean waiting time of patients in the ED. The originality of this work is to assign, at the time of arrival, a scheduled time to each patient in order to reduce their stress. The performance of the proposed method is examined through a concrete application in the Pediatric Emergency Department of CHRU of Lille.Show less >

Language :

Anglais

Peer reviewed article :

Oui

Audience :

Internationale

Popular science :

Non

Collections :

• Centre de Recherche en Informatique, Signal et Automatique de Lille (CRIStAL) - UMR 9189

Source :

Harvested from HAL